Terms of Service

Welcome to Preen Collective. By visiting our website or purchasing from our store, you agree to the following Terms of Service. Please read carefully before using our site.

1. Overview

Preen Collective (“we,” “our,” “us”) provides luxury designer bags and accessories for sale through our website. These Terms apply to all users of the site, including browsers, customers, and contributors.

2. Eligibility

You must be at least 18 years old (or the legal age of majority in your jurisdiction) to make a purchase. By using our website, you confirm that you meet these requirements.

3. Product Information & Authenticity

We guarantee that all items sold on our site are 100% authentic and carefully verified before being listed. Due to the handmade and designer nature of luxury goods, slight variations in size, color, or wear (for pre-owned items) may occur. Product images and descriptions are provided to represent items as accurately as possible.

4. Pricing & Payments

All prices are listed in [USD or your store currency] and are subject to change without notice. We accept major credit cards, debit cards, and secure payment methods available at checkout. Payment must be completed before we ship your order.

5. Shipping & Delivery

Orders are shipped to the address you provide at checkout. Estimated delivery times are stated at checkout but may vary due to carrier delays or customs clearance. We are not responsible for packages lost, stolen, or delayed after they are marked as delivered.

6. Returns & Exchanges

We want you to love your purchase. Please refer to our Return Policy page for detailed instructions. Certain items may be final sale due to their limited-edition or pre-owned nature.

7. Prohibited Uses

You agree not to use our site for:

  • Fraudulent or unauthorized transactions.

  • Violating any laws in your jurisdiction.

  • Distributing malicious code, spam, or interfering with site functionality.

8. Intellectual Property

All images, logos, product descriptions, and website content belong to Preen Collective. You may not reproduce, duplicate, copy, sell, or exploit any content without express written permission.

9. Limitation of Liability

Preen Collective shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Our liability shall not exceed the purchase price of the item you ordered.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our site after updates means you accept the revised Terms.