Privacy Policy

At Preen Collective, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We collect information to provide you with a seamless shopping experience:

  • Personal Information: Your name, billing/shipping address, email, phone number, and payment information when placing an order.

  • Account Details: If you create an account, we store your login details and order history.

  • Browsing Data: IP address, browser type, and site activity to help us improve your shopping experience.

  • Cookies: Small data files to remember your preferences, track analytics, and enhance site functionality.

2. How We Use Your Information

We use your information to:

  • Process and ship your orders.

  • Communicate with you about your order status and updates.

  • Provide a personalized shopping experience.

  • Send promotional offers (only if you’ve opted in).

  • Detect fraud, protect security, and comply with legal requirements.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

  • Trusted Service Providers: Payment processors, shipping carriers, and fulfillment partners to complete your order.

  • Legal Authorities: When required to comply with the law or protect our rights.

4. Data Security

We use industry-standard encryption and security protocols to protect your data. While we take all reasonable steps, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Choices

You have the right to:

  • Request access to your personal data.

  • Correct or update your information.

  • Request deletion of your data (where legally allowed).

  • Opt out of marketing emails by clicking “unsubscribe” in any email.

6. Cookies & Tracking

Our website uses cookies to enhance user experience. You may disable cookies in your browser settings, but some features of the site may not function properly.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their policies before sharing information.

8. Children’s Privacy

Preen Collective does not knowingly collect data from children under 13. If we become aware we have done so, we will promptly delete that information.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.